DIPLOMA IN TOURISM AND HOSPITALITY MANAGEMENT – ONLINE

Why Parents and Students Should Consider This Pathway?
The tourism and hospitality sector holds the highest growth potential worldwide, with numerous job opportunities emerging in every country, especially in the Middle East. This field boosts employment prospects in any developed nation and serves as a valuable qualification for those considering migration.

This diploma provides a thorough education, equipping newcomers with the essential knowledge and skills to excel in a career in tourism and hospitality. Additionally, it offers a fast track for motivated and ambitious students to earn a degree in a significantly shorter period.

What is Tourism and Hospitality Management? 
Tourism and Hospitality Management involves managing travel, accommodation, and leisure activities. It includes planning, marketing, service execution, and overseeing tourist facilities to provide exceptional and enjoyable experiences for guests. The focus is on optimizing customer satisfaction, improving service efficiency, and promoting sustainable tourism practices. 

Is Tourism and Hospitality an important sector in an economy? 
Tourism and Hospitality are critical sectors in any economy, contributing significantly to employment, GDP growth, foreign exchange earnings and cultural exchange. They generate income through tourism activities, hospitality services, and related businesses. These sectors also stimulate infrastructure development and promote local heritage and attractions, enhancing a country’s international reputation and attracting foreign investment. 

Is Tourism and Hospitality Management considered a skills migration category? 
Tourism and Hospitality Management is recognized as a skills migration category. Professionals in this sector are globally sought after due to the expanding tourism industry. Countries often recruit skilled hospitality experts to strengthen their tourism sector, elevate service standards, and drive economic growth. 

What does a Diploma in Tourism and Hospitality Management cover? 
A Diploma in Tourism and Hospitality Management includes core principles of tourism, hotel operations, event management, marketing, customer service, and sustainability. The curriculum focuses on hospitality strategy, operations, and technology, highlighting guest satisfaction, service excellence, and efficient management of tourism and hospitality services. 

Employment prospects with a Diploma in Tourism and Hospitality Management? 
The Diploma equips students to launch a career in tourism and hospitality and become proficient quickly. It is an excellent qualification for securing well-paying jobs, meeting overseas employment requirements, advancing one’s career, transitioning into the tourism and hospitality field from another sector.

Course Content

  1. Introduction to Tourism and Hospitality Management
    Overview of the tourism and hospitality industry
    Key concepts and terminology
    The role and impact of tourism and hospitality on the economy
    Career opportunities in tourism and hospitality
  2. Tourism Planning and Development
    Principles of tourism planning
    Sustainable tourism development
    Tourism policy and planning frameworks
    Destination management and marketing
  3. Hospitality Operations Management
    Hotel and lodging operations
    Food and beverage management
    Housekeeping and front office operations
    Customer service and guest relations
  4. Marketing for Tourism and Hospitality
    Principles of marketing in tourism and hospitality
    Market research and segmentation
    Marketing strategies and campaigns
    Digital marketing and social media
  5. Financial Management in Tourism and Hospitality
    Financial principles and practices
    Budgeting and financial planning
    Revenue management and pricing strategies
    Financial performance analysis
  6. Human Resource Management in Tourism and Hospitality
    Recruitment and selection processes
    Training and development
    Performance management
    Employee relations and labor laws
  7. Event Management
    Types of events in tourism and hospitality
    Event planning and coordination
    Marketing and promoting events
    Evaluating event success
  8. Customer Experience Management
    Principles of customer experience management
    Designing and delivering memorable experiences
    Measuring customer satisfaction
    Handling complaints and service recovery
  9. Sustainable Tourism and Hospitality
    Principles of sustainability in tourism and hospitality
    Environmental impact and management
    Social and cultural sustainability
    Best practices in sustainable tourism and hospitality
  10. Research Project or Work-Based Learning
    Introduction to research methodologies
    Identifying and formulating a research question or project
    Data collection and analysis techniques
    Presenting research findings
    Reflective practice and learning from experience

Entry Requirements

      • GCE (A/L) at least 2 passes (any stream) with English & Maths at O/Ls OR
      • GCE (O/L) with at least 2 years work experience for Adult Candidates OR
      • Certificate in Travel / Tourism / Hospitality Management awarded by a recognised Institution OR
      • Any other Qualification deemed equivalent to the above
      • Schedule: Tuesday and Thursday 7.30 pm to 9.30 pm
      • Duration: 12 months
      • COMMENCEMENT: 29th July 2025

Medium: English

      • Course Registration Fee: Rs. 25,000 (Early Bird Offer: Register before 10th June: Registration Fee: Rs. 15,000 Only) 
      • Course Fee: Rs. 20,000 x 12 instalments = Rs. 240,000

Social Security Contribution Levy (SSCL) of 2.5 % would be charged on all above fees.

Please call for more details: (+94) 117 181 111 / (+94) 77 220 4101 / (+94) 71 272 4425