DIPLOMA IN TOURISM AND HOSPITALITY MANAGEMENT
Why Parents and Students Should Consider This Pathway?
The tourism and hospitality sector holds the highest growth potential worldwide, with numerous job opportunities emerging in every country, especially in the Middle East. This field boosts employment prospects in any developed nation and serves as a valuable qualification for those considering migration.
This diploma provides a thorough education, equipping newcomers with the essential knowledge and skills to excel in a career in tourism and hospitality. Additionally, it offers a fast track for motivated and ambitious students to earn a degree in a significantly shorter period.
What is Tourism and Hospitality Management?
Tourism and Hospitality Management involves managing travel, accommodation, and leisure activities. It includes planning, marketing, service execution, and overseeing tourist facilities to provide exceptional and enjoyable experiences for guests. The focus is on optimizing customer satisfaction, improving service efficiency, and promoting sustainable tourism practices.
Is Tourism and Hospitality an important sector in an economy?
Tourism and Hospitality are critical sectors in any economy, contributing significantly to employment, GDP growth, foreign exchange earnings and cultural exchange. They generate income through tourism activities, hospitality services, and related businesses. These sectors also stimulate infrastructure development and promote local heritage and attractions, enhancing a country’s international reputation and attracting foreign investment.
Is Tourism and Hospitality Management considered a skills migration category?
Tourism and Hospitality Management is recognized as a skills migration category. Professionals in this sector are globally sought after due to the expanding tourism industry. Countries often recruit skilled hospitality experts to strengthen their tourism sector, elevate service standards, and drive economic growth.
What does a Diploma in Tourism and Hospitality Management cover?
A Diploma in Tourism and Hospitality Management includes core principles of tourism, hotel operations, event management, marketing, customer service, and sustainability. The curriculum focuses on hospitality strategy, operations, and technology, highlighting guest satisfaction, service excellence, and efficient management of tourism and hospitality services.
Employment prospects with a Diploma in Tourism and Hospitality Management?
The Diploma equips students to launch a career in tourism and hospitality and become proficient quickly. It is an excellent qualification for securing well-paying jobs, meeting overseas employment requirements, advancing one’s career, transitioning into the tourism and hospitality field from another sector.
Course Content
1. Introduction to Tourism and Hospitality Management
– Overview of the tourism and hospitality industry
– Key concepts and terminology
– The role and impact of tourism and hospitality on the economy
– Career opportunities in tourism and hospitality
2. Tourism Planning and Development
– Principles of tourism planning
– Sustainable tourism development
– Tourism policy and planning frameworks
– Destination management and marketing
3. Hospitality Operations Management
– Hotel and lodging operations
– Food and beverage management
– Housekeeping and front office operations
– Customer service and guest relations
4. Marketing for Tourism and Hospitality
– Principles of marketing in tourism and hospitality
– Market research and segmentation
– Marketing strategies and campaigns
– Digital marketing and social media
5. Financial Management in Tourism and Hospitality
– Financial principles and practices
– Budgeting and financial planning
– Revenue management and pricing strategies
– Financial performance analysis
6. Human Resource Management in Tourism and Hospitality
– Recruitment and selection processes
– Training and development
– Performance management
– Employee relations and labor laws
7. Event Management
– Types of events in tourism and hospitality
– Event planning and coordination
– Marketing and promoting events
– Evaluating event success
8. Customer Experience Management
– Principles of customer experience management
– Designing and delivering memorable experiences
– Measuring customer satisfaction
– Handling complaints and service recovery
9. Sustainable Tourism and Hospitality
– Principles of sustainability in tourism and hospitality
– Environmental impact and management
– Social and cultural sustainability
– Best practices in sustainable tourism and hospitality
10. Research Project or Work-Based Learning
– Introduction to research methodologies
– Identifying and formulating a research question or project
– Data collection and analysis techniques
– Presenting research findings
– Reflective practice and learning from experience
Entry Requirements
– GCE (A/L) at least 2 passes (any stream) with English & Maths at O/Ls OR
– GCE (O/L) with at least 2 years work experience for Adult Candidates OR
– Certificate in Travel / Tourism / Hospitality Management awarded by a recognised Institution OR
– Any other Qualification deemed equivalent to the above
Schedule : Sunday Batch: 8.45 am to 1.30 pm
Duration: 12 months
COMMENCEMENT: 23rd March 2025
Medium: Mixed (English/Sinhala)
Course Registration Fee : Rs. 20,000 (Early Bird Offer: Register before 23rd February : Registration Fee: Rs. 10,000 Only)
Course Fee : Rs. 15,000 x 12 installments = Rs. 180,000
Social Security Contribution Levy (SSCL) of 2.5 % would be charged on all above fees.
Please call for more details: (+94) 117 181 111 / 077 220 4101 / 071 272 4425
